07 Sep 2010
Accessing MP3 files
Solution
Most problems accessing the MP3 files are because the right software has not been installed. A list of downloads that will allow your machine to play the MP3 files is provided in the Downloads section of this support suite, all are free to download:
http://www.simpleology.com/support/index.php?_m=downloads&_a=view
Some people may find it easier to save a copy of the file to their hard drive and access it from there, rather than trying to stream it. If you are experiencing problems accessing the files directly from the website, try saving a copy to your hard drive first:
PC:
Right-click on the link, and select "save as"
MAC:
Ctrl + click on the link, and select "save"
If this doesn't help, please send the support desk a ticket outlining the details of the problem. Please try to include the steps leading up to when the problems occurs and if there are any error messages:
http://www.simpleology.com/support
Article Details
Article ID:
67
Created On:
27 Jan 2007 10:37 AM
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